What Information We Hold and Why
When you register, we collect your name, email address, mobile number and any payment identifiers linked to your JazzCash, Easypaisa or Raast wallet. This is the minimum we need to verify your account and process withdrawals. During account activity we also log device type, IP address
-
1
and session timestamps — standard security data that helps us catch unauthorised access before it reaches your wallet. We do not store your full wallet PIN or bank credentials; payment confirmations are handled through the payment provider's own encrypted channel. Where you use Raast for a
-
2
payout, the routing details are passed directly to the bank's infrastructure and are not held on our servers beyond the transaction record. We retain transaction logs for a period required by applicable law in the regions where we operate, and your personal profile stays active for
-
3
as long as your account is open. Once you close your account, we follow a structured deletion schedule and will confirm completion on request. Data we collect is used only for account management, fraud prevention and communicating account-relevant updates — never for selling to marketing lists
-
4
or unrelated third parties. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.